how

[SandSpur]

Do you restore your computer to the factory defaults?
I have a virus and its gotten too deep into my computer to use a virus scanner, because it will make my computer inoperable, so I need to know how.


I have a Windows XP if that helps

[Sublimity]

What's the virus called? Or what does it do/what does it look like?

If you still have your Windows XP CD you could just re-install Windows.

[SandSpur]

What's the virus called? Or what does it do/what does it look like?

It doesn't look like anything.
It pops up random advertisements at random times, it killed Google Chrome, its making my computer as slow as molasses, making it impossible to open Malwarebytes' Anti-Malware (which means i can't get rid of it), and my current Anti-virus (Norton) thinks its a trusted file and did a bunch of random stuff ( http://img263.imageshack.us/img263/3936/whatb.png )

If you still have your Windows XP CD you could just re-install Windows.

Too bad I don't have it...

[Sublimity]

Try looking in your "Process" list.

CTRL + ALT + Delete and look if you can find anything suspicious.

[SandSpur]

But I have a bunch of things that have wierd names...
Here is the list (just to see if you can find anything):

• taskmgr.exe
• alg.exe
• ccsvchst.exe
• Ymsgr_tray.exe
• firefox.exe
• WLIDSVCM.EXE
• svchost.exe
• svchost.exe
• svchost.exe
• svchost.exe
• svchost.exe
• svchost.exe
• ccxvchst.exe
• svchost.exe
• lsass.exe
• services.exe
• winolgon.exe
• csrss.exe
• spoolsv.exe
• smss.exe
• smssgs.exe
• ctfmon.exe
• jusched.exe
• jqs.exe
• svchost.exe
• soundman.exe
• ZuneLauncher.exe
• svchost.exe
• svchost.exe
• aawservice.exe
• WLIDSVC.EXE
• ZuneBusEnum.exe
• explorer.exe
• System
• System Idle Process

Is it bad that i have a bunch of "svchost.exe"'s running?

Edit: nevermind, i know what svchost.exe is now.
I also went into CMD and looked at what service is running on each of the process in the Task Manager. I'm gonna see if I can find anything out of the ordinary

[Sublimity]

I don't know. But I don't know what programs you installed, so I also won't know which of them might be a virus.
Try googling for the Kaspersky Rescue CD. It might help you

[SandSpur]

I think I found the problem.
apperently spoolsv.exe is either a trojan or a printer file, and mine turned out to be a trojan.
I still might have some problems, but I'm sure I can figure it out on my own

Request lock

[Sublimity]

Be sure to google the virus and see if it made any changes in the Registry.

Start --> Run --> regedit.exe

Locked